Becoming a client of My Custom Kitchen:
We firmly believe that every client should be fully guided and informed at every step of our process. It is through this communication that we are best able to provide you with the very best end product in design, construction, and aesthetic.
Below are the steps that you can expect from concept to finished projects.
Your Dream Custom Kitchen
During the initial consultation, we will discuss the general style and scope of your project. Our team will gather fundamental needs, intake inspirational images selected by you and gather the information needed to provide a clear sense of navigation ahead, including parameters.
Complimentary Project Estimate
After gathering the necessary information and establishing a preliminary layout
completed by your architect, interior designer, or by us. My Custom Kitchen
will provide a complimentary estimate of anticipated costs,
Your project estimate will be accurately detailed and defined for review.
Subject to any significant additions or alterations, this estimate is expected to fall within 10% of the final contracted cost.
Retain Our Services
After a thorough review of your project and estimate, we will work to answer any additional questions you may have in relation to overall design and cost. Once project parameters are finalized, and we have earned your trust, you will officially retain our services. At this stage, we will ask for a 10% retainer on the total value of your estimate. This is not an additional payment; the full retainer will be credited to your final project invoice!
Collaborative Design
At this stage we begin the development of your project, finalizing major design plans, and elevations and connecting with project partners. Timing varies during this process and is dependent on project parameters and feedback from key decision-makers. During this stage, we can react to any time-sensitive needs, while fully executing an efficient design process that can take 2-6 weeks to finalize. Within that time frame, a My Custom Kitchen designer will visit your home or project site to confirm measurements and heavily familiarize themselves with your space. We encourage additional meetings to be held at our showroom location, as many clients find this an ideal space to make design decisions.